Terms and Conditions

Connect Sky Telecom

Last Updated: June 2025

By accessing and using Connect Sky Telecom (“the Website”), you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please discontinue use of the Website.

1. About Our Service

Connect Sky Telecom is an independent telecom information, comparison, and referral service operating within the United Kingdom.

We provide general information and guidance relating to:

• Mobile plans
• SIM-only services
• Mobile upgrades
• Network switching
• Mobile service comparisons
• Telecom-related enquiries

Connect Sky Telecom does not sell mobile plans directly, provide telecommunications services, process payments, activate services, or enter into contracts on behalf of telecommunications providers.

Any telecommunications products or services are supplied directly by the relevant provider and any contractual relationship exists solely between the customer and that provider.

2. Referral Disclosure

Connect Sky Telecom may receive a referral commission from participating telecommunications providers when a customer chooses to use a referral voucher, referral code, referral link, or offer supplied through our service.

These commissions:

• Are paid by the provider
• Do not increase the price paid by the customer
• Help support the operation of our free advisory service

Customers are under no obligation to use any referral offer provided through Connect Sky Telecom.

3. Independent Service Notice

Connect Sky Telecom operates as an independent business.

We are not owned, operated, endorsed by, authorised by, or officially affiliated with Sky UK, Sky Mobile, O2, EE, Vodafone, Three, ID Mobile, Virgin Media O2, or any other telecommunications provider unless expressly stated otherwise.

References to provider names, trademarks, products, or services are used solely for informational, comparison, and referral purposes.

All trademarks remain the property of their respective owners.

4. Use of the Website

By using this Website, you agree to:

• Use the Website lawfully
• Provide accurate information where requested
• Refrain from attempting to disrupt Website operations
• Refrain from accessing systems without authorisation
• Refrain from submitting false, misleading, or fraudulent information

We reserve the right to restrict access where misuse is identified.

5. Information Accuracy

We aim to provide accurate and helpful information. However, telecommunications products, pricing, promotions, availability, and service terms frequently change.

Accordingly:

• Information may not always be current
• We do not guarantee the completeness or accuracy of all information
• Users should verify all details directly with the relevant provider before making any purchasing decision

Information provided on this Website is for general informational purposes only.

6. No Professional Advice

Information provided through the Website, telephone conversations, emails, or referral services is intended solely for general guidance.

Nothing provided by Connect Sky Telecom constitutes:

• Financial advice
• Legal advice
• Tax advice
• Professional consultancy services

Users should obtain independent professional advice where appropriate.

7. Third-Party Providers

Where a customer chooses to engage with a telecommunications provider following a referral:

• Connect Sky Telecom acts solely as an introducer
• Any agreement is between the customer and the provider
• Provider terms and conditions apply
• Provider pricing, services, and support remain the provider’s responsibility

Connect Sky Telecom is not responsible for:

• Provider decisions
• Service quality
• Network coverage
• Technical issues
• Billing matters
• Contract disputes
• Product availability

8. Limitation of Liability

To the maximum extent permitted by law, Connect Sky Telecom shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of the Website
• Reliance upon information provided
• Third-party products or services
• Referral arrangements
• Provider decisions or actions

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

9. Intellectual Property

Unless otherwise stated, all Website content, text, graphics, branding, layout, and materials belong to Connect Sky Telecom or are used with permission.

No content may be copied, reproduced, distributed, or republished without prior written consent.

10. Privacy

Use of this Website is also governed by our Privacy Policy.

By using the Website, you acknowledge that personal information may be processed in accordance with our Privacy Policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Updated versions will be published on this page and will become effective immediately upon publication.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

Connect Sky Telecom

📞 Phone: 08082711020
📧 Email: support@connectskytelecom.com
📍 Address:
47 Fordham Road
Halmyre Mains EH46 3RN
United Kingdom