Privacy Policy – Connect Sky Telecom

Connect Sky Telecom values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or contact our advisory team.

Business Information

Connect Sky Telecom
47 Fordham Road
Halmyre Mains EH46 3RN
United Kingdom
📧 support@connectskytelecom.com
📞 0800 102 6371

1. Information We Collect

When you interact with our website or contact us, we may collect:

• Name

• Email address

• Phone number

• Details of your enquiry or request (including mobile plan preferences)

• IP address

• Basic website usage data (such as pages visited and interactions)

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide guidance on mobile plans

• Offer independent mobile-related assistance

• Connect you with partner mobile network providers if you request a referral

• Maintain communication with our support team

• Improve the functionality and performance of the website

• Fulfil legal and regulatory obligations

We do not sell your personal information under any circumstances.

3. Sharing Your Data

We will not share your personal information with third parties for marketing purposes.

However, if you request assistance finding a mobile plan and agree to be referred to a provider, we may share your name, phone number, and plan preferences with that specific provider solely to facilitate your referral and apply any applicable discounts or voucher codes.

Your information may also be shared when:

• Required by law

• Necessary to operate website services (such as hosting providers or security services)

4. Google Ads & Data Collection

Connect Sky Telecom uses Google Ads to connect with consumers seeking mobile plan guidance. Data collected via phone calls and form submissions generated through Google Ads is handled in accordance with this Privacy Policy and Google’s EU User Consent Policy.

We do not use sensitive personal data for ad personalisation.

5. Data Security

We implement reasonable technical and administrative measures to protect your personal data against unauthorized access, loss, or misuse.

Please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance user experience and improve site functionality.

Cookies may collect anonymized data such as page visits, navigation patterns, and interaction behavior. You can manage or disable cookies using your browser settings.

7. Your Rights (UK GDPR)

As a user, you have the right to:

• Access your personal data

• Request correction of any inaccurate information

• Request deletion of your personal data

• Object to the processing of your data

• Withdraw consent at any time

You can exercise these rights by contacting us at: support@connectskytelecom.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.

9. Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in practices, technology, or legal requirements. All updates will be published on this page.

Last Updated: [Insert Today’s Date]

10. Contact

For any questions or concerns about this Privacy Policy, please contact:

📧 Email: support@connectskytelecom.com
📞 Phone: 0800 102 6371
📍 Address: 47 Fordham Road, Halmyre Mains EH46 3RN, United Kingdom